Islington Council’s Community Alarm Service offers help and security at the touch of a button. It allows you to contact us if you need assistance in your own home – for example, if you have a fall, have a disturbance, require medical help or are being harassed.
It is a 24-hour service and is staffed 365 days a year by an experienced team of mobile wardens. Knowing that someone will come to assist you at the touch of button will reduce feelings of isolation, giving you a sense of security and the freedom to live an independent life.
We will provide you with a base unit, which plugs in to your existing telephone system, and a discreet alarm button that can be worn as a necklace, wrist strap or brooch. You will need to ensure that a mains plug is situated near the place the base unit will be sited.
We offer two types of service:
Full service
We keep a set of keys to your premises so that we can gain access to your property to provide assistance when you activate the alarm.
Monitoring service
You choose three people you know and trust to have a set of keys for your house. When you activate the alarm, the mobile warden will contact your ‘keyholders’ who are responsible for going to your property to assist you.
There is a weekly charge for this service, which breaks down as follows:
Full Service:
| Element | Charge (Inc VAT) |
| Rental | £1.17 |
| Monitoring | £1.17 |
| Insurance/Maintenance | £0.57 |
| Mobile Warden Response | £4.05 |
| Total per week | £6.96 |
Monitoring Service:
| Element | Charge (Inc VAT) |
| Rental | £1.17 |
| Monitoring | £1.17 |
| Maintenance | £0.57 |
| Total per Week | £2.91 |
If you are exempt from VAT, the charge may be reduced. You may be entitled to help with the costs, depending on your circumstances. For further information on this, please contact our team at Contact Islington on 020 7527 5456.
For further information about the service, you can download the leaflet at the bottom of this page or contact us on 020 7527 5456.
For more information on the criteria needed to apply for the service, or to apply for the service online, go to the Community Alarm Service application form - see the link under Do It Online on the right.
Page Last Updated: 04 November 2008