How to Contact Us

How to Contact Us

You may need to contact us about your claim if you have enquiries, to tell us that your circumstances have changed or to complain. We have a dedicated team of customer service and benefit officers ready to look after your enquiry.

Email

Email us at benefits.service@islington.gov.uk

Telephone

Phone our Customer Care Team:

Tel: 020 7527 4990
SMS 07957 151231

Visit Us

Old Street Area housing Office,
41-47 Old Street,
London, EC1V 9HX
Tel: 020 7527 6250
Fax: 020 7527 6207
ASB Message line: 020 7527 7272
Minicom: 020 7527 6202
Email: old.street@homesforislington.org.uk

Mon to Fri: 9am - 4.45pm

Holland Walk Area Housing Office,
85 Holland Walk,
London, N19 3XS
Tel: 020 7527 7480
Fax: 020 7527 7407
ASB Message Line: 020 7527 7272
Minicom: 020 7527 7405
Email: Holland.walk@homesforislington.org.uk

Mon to Fri: 9am - 4.45pm

Highbury House East & West Area Housing Office,
5 Highbury Crescent
London
N5 1RN
Tel: 020 7527 5300
Fax: 020 7527 5301
ASB Message line: 020 7527 7272

Mon to Fri: 9am - 4.45pm

Contact Islington,
222 Upper Street,
London, N1 1DQ
Tel: 020 7527 6880
Fax: 020 7527 5001
Minicom: 020 7527 1900
Email: Contact@islington.gov.uk

Click on the link on the right hand side of the page under the heading related services to find out more about Contact Islington.

Write to Us

Benefits Service
London Borough of Islington
PO Box 34750
London, N7 9WF

Home Visit

If your circumstances mean you are unable to go to a housing office to provide paperwork to allow us to amend your claim we can visit you at your home. To arrange this service telephone us on 020 7527 4990 or email benefits.service@islington.gov.uk, including your contact details and a brief message. We will then make arrangements to visit

Other Services We Provide

Translation services: It is possible to translate the pages on this website into one of the following languages using automatic translation websites. Click on the link on the right hand of the page under Related Information

Services for the blind or partially sighted: We produce our application form in Braille and we produce all of our information leaflets in large print. Please contact us if you require this service. A free directory has been launched by the Royal National Institute for the Blind (RNIB) to help blind and partially sighted people in the boroughs of Camden and Islington find out what services are available to them. Click on the link on the right hand side of the page under Related Information.

Services for the deaf: The Sign Language Interpreting Service has a team of in-house interpreters which provides services for housing and council tax benefits and other services. Click on the link on the right hand side of the page under Related Information.


Page Last Updated: 02 August 2011