As part of best value, all local authorities in England are required to carry out a statutory survey every three years to measure residents and customer satisfaction. The survey measures a number of best value performance indicators which are published in the Best Value Performance Plan.
For the latest and previous survey results, click on the links below.
For more information about best value performance indicators relating to these surveys, click the useful websites link on the right.
Page Last Updated: 31 October 2008