We listen to our customers and our staff. As a result both customer satisfaction surveys and our employee surveys tell us people are happy working for the council. We try to make sure that the recognition, benefits and development opportunities support the needs of our staff and our values.

When you join you'll notice a few things about us:

• The relationships across services are great. We all work closely together on projects and service delivery.
• We work as customer champions. Focused on meeting customer needs even in our internal teams. Customer focus is more than a core value, it's our main way of working.
• We participate in things! Over 70% of staff complete the staff survey.We have the highest "give as you earn" participation in London. Bring your children to work days are oversubscribed. And many of our 'fit for work' benefits are staff led.
• 90% of staff have appraisals. These are online and available all year round, not papers in a drawer somewhere – performance means something to us all.
• There is a volunteering culture. From helping with children reading, teaching English, special constables and community projects, you'll find no shortage of helpers here.
• We are active and engaged. You'll find a high level of self reliance expected staff. The information and processes are all online for you to manage yourself – from room bookings to e-learning, and bank details to sickness records.
• Holidays and flexible working arrangements are excellent.
• There's also a great pension scheme.